We provide the help you need, when you need it.
With a support agreement with Geta, you get access to our wide range of advisors and specialists in e-commerce, design, marketing and development. Our support team makes sure that you get priority and that we always have available resources.
Service Level Agreement
We make sure that your solution works optimally, both technically and functionally. If you need assistance with maintenance, troubleshooting, training or further development, we are ready to assist. To make sure that you get the help you need, we have specialists who know your solution well.
You will have access to our support portal where you can report issues and see status updates at any time, or contact us if you have any questions. We make sure to follow up your inquiries from start to finish.
We can provide flexible services based on your needs. Whether you want support during the day, in the evening or 24/7, we will find a solution together. We are ready to assist and correct issues that may occur. With an agreement with us, you are always guaranteed a response time.